Privacy Policy – ProHelp Association

  1. Who We Are

ProHelp Association is a volunteer-based organization dedicated to global medical and health-related emergency relief.
Protecting the privacy and personal data of our website users is one of our priorities.

Data Controller: ProHelp Association

info@prohelpassociation.it

via Dante Alighieri 5r Cairo – Montenotte (SV)

loc Carpezzo 20 – 17058 Dego (SV)

 

  1. Personal Data We Process

While you browse our website, we may collect the following categories of data:

  1. a) Browsing Data

Automatically collected by the website’s technical systems:

  • IP address
  • browser type
  • device and technical information
  • pages visited
  • date and time of visit

These data are used in aggregated and anonymous form for statistical and security purposes.

  1. b) Data Voluntarily Provided by the User

When interacting with the site, you may provide:

  • first and last name
  • e-mail address
  • information submitted through contact forms, newsletter subscriptions, volunteer applications, or partnership requests
  • any additional details included in your message
  1. c) Cookies and Tracking Tools

The website may use technical cookies.

 

  1. Purposes and Legal Bases for Processing

Your personal data are processed for the following purposes:

  1. Responding to contact requests or inquiries
    Legal basis: performance of pre-contractual measures (Art. 6.1.b GDPR).
  2. Managing newsletter subscriptions and sending organizational updates
    Legal basis: user consent (Art. 6.1.a GDPR).
  3. Ensuring the proper functioning and security of the website
    Legal basis: legitimate interest of the controller (Art. 6.1.f GDPR).
  4. Conducting anonymous statistical analysis on website traffic
    Legal basis: legitimate interest or user consent, depending on the type of cookies used.

 

  1. Methods of Processing

Data are processed:

  • mainly through electronic means
  • with appropriate technical and organizational security measures
  • by authorized personnel within the association

No automated decision-making or profiling is carried out without explicit consent.

 

  1. Data Retention

Personal data are stored only for as long as necessary to fulfill the purposes for which they were collected. Indicatively:

  • contact form data: up to 24 months from the last communication
  • newsletter data: until consent is withdrawn
  • technical logs: up to 12 months

 

  1. Data Disclosure and Transfers

Your data may be disclosed to:

  • technical service providers (hosting, newsletter tools, web services)
  • public authorities when required by law

We do not sell or share personal data with third parties for marketing purposes.

 

  1. User Rights

You may exercise the following rights at any time, pursuant to Articles 15–22 of the GDPR:

  • right of access
  • rectification
  • erasure (“right to be forgotten”)
  • restriction of processing
  • objection
  • data portability
  • withdrawal of consent at any time

To exercise your rights, contact us at:
📩 privacy@prohelpassociation.it

  1. Newsletter and Informative Communications

Subscribing to the newsletter is optional and requires explicit consent.
You may unsubscribe at any time through the link provided in each email or by contacting us directly.

 

  1. Changes to This Policy

This Privacy Policy may be updated to reflect legal or technical changes.
Updated versions will always be published on this page.

 

  1. Contact

For any questions or requests regarding data protection, please contact us at:
📧 privacy@prohelpassociation.it